Know your customer

Thessalonikis 5, Aglantzia, Cyprus

Know your customer

Thessalonikis 5, Aglantzia, Cyprus

Content

It is time to empathize with others and thus develop alternative perspectives. The goal of this training session is to put you in the shoes of another person – in this case, your potential customer – in order to better adjust your idea (or its strategic marketing) to your target group. 
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After this training session, you will:
Analyse a potential customer and write down what he/she hears, see, says, thinks and feels.
Focus on what the customer perceives = the customer perspective
Create a personalised image of your clientele.

Resources

Entrepreneurship Education

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Know your customer Get this badge

Earner of this badge participated in the Entrepreneurship Lab training session on Empathy Map as part of the DARE - Day One Alliance for Employment project. The aim of this training session was to learn how to empathize with potential customers.
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This badge is the digitally verified micro-credential that you: 
understand what an Empathy Map is;
learned how to create an Empathy Map;
are able to give reasons for your decisions
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The expert team from SEAL CYPRUS delivered this training session.  
The project is funded by Iceland, Liechtenstein and Norway through the EEA and Norway Grants Fund for Youth Employment.

Tasks

Task no.1

Issued by organiser or scanning QR code

Participate actively in the training session and receive your badge after the activity

Location

Thessalonikis 5, Aglantzia, Cyprus

Skills

ESCO

#market analysis

ESCO

#empathise

ESCO

#empathise with groups

ESCO

#empathise with others

ESCO

#customer segmentation

Career and job readiness

Added to playlist (1)

Time to complete: 2 hours

Organisers

SEAL CYPRUS

Used in playlists

Entrepreneurship Lab Learning Pathway

SEAL CYPRUS

Created on Cyprus Region of Learning

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