Conflict in the Workplace - Problem Solving Skills

ActionAid Hellas Youth is organizing a workshop entitled "No Mobbing @ Work", on Wednesday 16 November 2022, at its premises at 7 Navarino Square. In this interactive workshop there will be a discussion about toxic work environments, bullying and ways of dealing with it.
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More information about ActionAid Hellas Youth can be found here.
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In this activity, we will present two examples of conflicts that can occur in the workplace. After reading them, suggest ways of resolving them.

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Tasks

Task no.1

Evidence verified by: one activity organiser

Example No.1:
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The company you work for has many different departments. Because of your position, you work with several of them. There is one colleague who is not part of your team, but you have to work together on a daily basis. This colleague is constantly late for work, neglects his duties and often contacts you after working hours and asks you to help him with tasks that are not yours. How would you handle this situation? Who would you approach and in what order?

Task no.2

Evidence verified by: one activity organiser

Example No 2:
The team you belong to in your company consists of many different people. Whenever you have to make a joint decision, you hear many opinions, often conflicting, and everyone who expresses themselves wants to get their way. This causes you a lot of stress and unwillingness to cooperate with others and of course problems with the effectiveness of the team, because you happen to delay many times in making decisions or there are arguments about the decisions you make. How would you handle this situation?

Interest categories

Career and job readiness

Activities

Συγκρούσεις στον χώρο της εργασίας - Ικανότητα επίλυσης προβλημάτων

Problem Solving Skills

Organiser

Thessaloniki city of learning

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