About
Playlists
Sign up
1

Facilitation 101

Join
OverviewBadgesEndorsements

Facilitation 101

Join

Content

Becoming a great facilitator is a matter of practice. Understand the roles of a facilitator, learn the "basics of facilitation," explore what skills and attitude you must develop to master facilitation.

Close your eyes and remember a time when you were in an activity that was perfectly facilitated by someone else. What were the things you remember about the facilitator/facilitators? What did you like about the facilitator/facilitators? What skills did they have? What impressed you more about the facilitator/facilitators?

Now, recall a boring activity you ever had. What were the things you remember about the facilitator/facilitators? What didn't you like about the facilitator/facilitators? What skills do they miss? What else was wrong with the facilitation process (rude behaviour, interruptions, lack of materials, etc.)?

You already have an idea of what facilitation is. So, let's start to understand what are the roles of a facilitator? What about a quick quiz to check this out: Roles of a Facilitator.

Through the quiz, you got an idea regarding the roles of a facilitator. Next, we go through the "basics of facilitation" and what attitude you need to develop. Here we go what a facilitator needs to know:

1. Create a good atmosphere
Make sure you are a good host and pay attention to all aspects of cooperation and the needs of your participants.

Before participants can bring new ideas into the world, it is necessary to take time to think about the topic and related questions. It is also important that participants establish their own relation to the topic. Reflecting and expressing one’s own experiences help to open oneself up to other experiences and possibly to other opinions. Allow a good mixture of telling and listening.

The dialogue activity should be a positive experience for everyone, therefore, an appreciative collaboration is necessary. In order to achieve this, it can be helpful to establish some rules, such as the following:
Respect and listen—without judgment or interrupting but with the intention of understanding the other person better.
Dialogue on an equal level and timely appropriate and relevant contributions—everyone should have the opportunity to speak and be heard.

As an organiser, what you decide to do or not to do can influence the atmosphere within the group. Therefore, it can be helpful to ask yourself a number of questions to reflect your role in the process. A self-reflection can help identify why something is working or not.
  • Am I positive or negative towards the group?
  • Do I look forward to the group work or not?
  • How do I think that the participants perceive me?
  • Am I distracted from the group work by something else?

Answering these questions can sometimes suggest that the original plan might need adaptation. For example, it may be sufficient to replace one method with another or to put a stronger focus on getting to know each other better before working on the content.

2. Give your participants an overview
It is important to give an overview to participants and interested persons. Make sure that they know who you are, what you do and where you want to go with your activity. Make the different groups of participants, such as young people, decision-makers and representatives of youth organisations, and the common goal of the activity visible. Explain what scope your activity has and how they can get involved.

3. Offer a wide range of opportunities for dialogue and participation
Whether your approach is top-down or bottom-up, the more opportunities for dialogue and participation you offer, the more people you can reach, and the more people will get involved. In order to achieve a wider reach, it can be useful to offer both online and offline formats. To promote long-term cooperation, it is important to offer the possibility for joining at any time of the activity.
  • A number of methods will be presented in the next activity of the current playlist. The different methods can be used for working with a specific goal or with several goals at the same time. Due to the flexibility of the methods, they can be applied in different contexts and settings, such as conferences, project days or dialogue events. Some of the methods can also be used and adapted for online dialogue activities.
  • When choosing a method, the objective of the activity, the composition of the group (number, age, and previous knowledge) and the preferences or experiences of the facilitator should be considered. The contents and methods should be chosen in such a way that participants from different situations and backgrounds can all contribute equally. To achieve this, it can be useful to ask about the participants’ wishes and expectations during the planning phase.
  • Some methods can be used for direct dialogue between young people and political decision makers. As an alternative to panel discussions, dialogue activities offer the opportunity to communicate on a more direct and equal level. In this way, young people can experience politics and decision-makers can connect with young people. All participants benefit from the dialogue and together create youth-friendly policies.


Get activity badge

Born to be a Facilitator! Get this badge

Badge informationEndorsements
The holder of this badge has been working on his/her facilitation skills.

This badge is part of the Youth Goals and the EU Youth Dialogue, which are a part of the EU Youth Strategy 2019–2027, which sets the direction of common youth policy throughout the EU.

The holder of this badge has worked independently at awareness/understanding/action at the importance of the facilitation skills as a key success to implement an activity.

How the holder of this badge worked on these skills can be seen in the evidence in this badge. International youth workers have assessed the completed tasks.

You have to finish all tasks to get the badge
Tasks
Task no.1
Evidence verified by: one activity organiser
Describe your facilitation experience and share your tips and advice you think are important to become a great facilitator
Task no.2
Evidence verified by: one activity organiser
Describe what other support do you need in your path for facilitation?

Skills

ESCO
#communication
ESCO
#lead others
#Global Youth Skill
Personal development
Added to playlist (1)
Time to complete: 30 minutes
Share:

Organisers

Network of Cities and Regions of Learning

Used in playlists

The Ultimate Guide to Become a Great Facilitator
Network of Cities and Regions of Learning
Badgecraft hosts this platform and develops it together with leading educational organisations. The European Union's programme Erasmus+ granted co-funding for building the first version of this platform. Contact support@badgecraft.eu.
Platform
Change to another language:
Co-funded by the Erasmus+ programme of the European Union
HomeMapActivitiesPlaylists