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Issuer Mission: The Operational Challenge A
Issuer Mission: The Operational Challenge A
Content
You've moved from Designer to practical Issuer and Assessor. This mission is your chance to trial the operational reality of quality badging on the Cities of Learning platform.
You will be working in a duo (1 Issuer and 1 Earner), and you have both been assigned the same single animal (e.g., The Logical Lynx). Your objective (you as issuer) is to successfully guide your learner through earning all three badges for that specific animal, providing fair and supportive assessment throughout. You have 30 minutes to complete the full issuance and assessment cycle for all three badges!
Your task for the next 30 minutes
- You will only use and issue the three badges belonging to your assigned animal.
- You are responsible for showing, observing, assessing, and issuing the badges, using three different methods.
The Issuance Flows
You must manage the assessment flow for each badge level:
Step-by-Step Guidance
Step 1: QR Code Issuance (Trainer-Observed Task)
- Show the Badge: Verbally announce the Badge Title (e.g., Lynx Focus) and clearly read the Task (including the fun Bonus) to your learner.
- Observe: Wait for the learner to successfully complete the Task and Bonus. (e.g., they point to the agenda, they make the quiet 'hiss').
- Issue the Badge: On the City of Learning platform, find the correct badge and navigate to the QR code issuance section. Present the QR code on your screen.
- Learner Action: Instruct the learner to scan the QR code using their Badge Wallet app or their phone (this will require them to be logged in).
Step 2: Peer Check (Learner-Assessed Evidence)
For these badges, the learners are responsible for assessing each other's work (evidence submitted by a third party). Your role is purely guidance and process verification.
- Learner Submission: Your learner submits their evidence (e.g., the 3-word summary) via the Badge Wallet app or via the City of Learning platform. Share with the learner that what they write as evidence in their badge will be seen by their peers.
- Peer Assessment Location: Direct your learner to look for their notifications (the bell icon in the top-right corner of the City of Learning platform on their laptop). The evidence submitted by a peer will appear there for their assessment. Your learner will review 1 other evidence of a peer learner. A learner does not see its own evidence.
- Your Support: Ensure your learner understands they are verifying the evidence strictly against the concise criteria (e.g., checking if the summary is exactly three words).
Step 3: Activity Organiser Check (Qualitative Assessment and Feedback)
For the final badge, your expertise as the Organiser is required to check the evidence.
- Qualitative Assessing: Access your learner's submission. You must apply a qualitative assessment to their evidence (e.g., the DPD mediation proposal). You are checking if the evidence is valid and meets the spirit of the badge.
- Supportive Assessment is Important: As an assessor and issuer, your communication must follow the principles of non-formal education. You must aim to support and motivate:
- If evidence is valid: Issue the badge immediately, offering a brief, encouraging comment. Perhaps you even can give a next step in their journey, or an interesting article about the topic, so your learner can be inspired?
- If evidence is lacking: Ask for improvement. Use the platform's feedback feature to suggest a specific area they need to refine (e.g., "Excellent start, but could you refine the sentence to show how the assessment would be rigorous? Please resubmit."). Do not simply reject.
Issuer Reflection Questions
Once your learner has successfully earned all three badges, please consider the following questions. Your answers will be important for our debrief on matching badges with assessment flows.
- Which of the three issuance methods (QR, Peer-Check, or Organiser Check) felt the most swift and efficient to manage from your perspective as the issuer?
- When assessing the third badge (Issuer/Organiser Check), what was the most difficult part of the evidence to verify qualitatively, and how did you ensure you were being fair?
- How did you manage to keep your reply both supportive and motivational while still delivering a rigorous quality check (especially when asking for improvement)?
Get activity badge
The Reflective Badge Issuer Get this badge
Awarded for demonstrating critical reflection on the operational challenges of the badging system, specifically analysing the tensions between quality and supportive assessment. This badge recognises the final step in moving from designer to competent implementer.
Tasks
Task no.1
Evidence verified by: თვითაღიარებული
Submit your written answers to the three Issuer Reflection Questions:
- Which of the three issuance methods (QR, Peer-Check, or Organiser Check) felt the most swift and efficient to manage from your perspective as the issuer?
- When assessing the third badge (Issuer/Organiser Check), what was the most difficult part of the evidence to verify qualitatively, and how did you ensure you were being fair?
- How did you manage to keep your reply both supportive and motivational while still delivering a rigorous quality check (especially when asking for improvement)?
Organisers
Network of Cities and Regions of Learning
Badge issuer recognized with
Awero not-for-profit organisation manages this platform and develops it together with leading educational organisations. The European Union's programme Erasmus+ granted co-funding for building the first version of this platform. Contact support@awero.org.
Platform
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