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Problem Solving Skills

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Problem Solving Skills

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This playlist is designed to explore the ability of problem solving. The ability to solve problems is one of the fundamental cognitive processes of humans. This skill is a process that involves systematically observing and critically thinking about a problem, analyzing the situation, creating a strategy for the solution, and finding a way to achieve the desired goal. The problem-solving framework consisted of two main skills: observation and critical thinking skills. Observation skill refers to collecting data, understanding and interpreting the meaning of information using all the senses. Critical thinking involves the ability of an individual to do the following: conceptualization, logical reasoning, strategy application, analytical thinking, decision making and synthesis to solve any problem.

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Problem solving - Ικανότητα επίλυσης προβλημάτων
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Conflict in the Workplace - Problem Solving Skills Get this badge

ActionAid Hellas Youth is organizing a workshop entitled "No Mobbing @ Work", on Wednesday 16 November 2022, at its premises at 7 Navarino Square. In this interactive workshop there will be a discussion about toxic work environments, bullying and ways of dealing with it.

More information about ActionAid Hellas Youth can be found here.


In this activity, we will present two examples of conflicts that can occur in the workplace. After reading them, suggest ways of resolving them.
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Tasks
Task no.1
Evidence verified by: one activity organiser
Example No.1:

The company you work for has many different departments. Because of your position, you work with several of them. There is one colleague who is not part of your team, but you have to work together on a daily basis. This colleague is constantly late for work, neglects his duties and often contacts you after working hours and asks you to help him with tasks that are not yours. How would you handle this situation? Who would you approach and in what order?
Task no.2
Evidence verified by: one activity organiser
Example No 2:
The team you belong to in your company consists of many different people. Whenever you have to make a joint decision, you hear many opinions, often conflicting, and everyone who expresses themselves wants to get their way. This causes you a lot of stress and unwillingness to cooperate with others and of course problems with the effectiveness of the team, because you happen to delay many times in making decisions or there are arguments about the decisions you make. How would you handle this situation?

Location

Pl. Navarinou 7, Thessaloniki 546 22, Greece

Skills

ESCO
#work cooperatively
ESCO
#team working
ESCO
#lead teams
ESCO
#team building
ESCO
#handle conflicts
ESCO
#behave discreetly
EntreComp
#Behave ethically
ESCO
#manage team
EntreComp
#Define problems
ESCO
#problem solve
ESCO
#anticipate problems
ESCO
#critically addressing problems
ESCO
#conflict resolution
ESCO
#conflicts management
ESCO
#thinking
ESCO
#thinking proactively
LIFECOMP
#Critical thinking
ESCO
#team-working
ESCO
#lead teams
ESCO
#players' strategies
EntreComp
#Define problems
ESCO
#work cooperatively
ESCO
#team building
ESCO
#handle conflicts
ESCO
#create implementation strategy
ESCO
#behave discreetly
ESCO
#self-evaluate
EntreComp
#Behave ethically
ESCO
#game rules
ESCO
#work together with co-workers
ESCO
#manage team
ESCO
#identify problems
ESCO
#anger management techniques
ESCO
#resolve conflict
ESCO
#encourage discussion in society
ESCO
#conflict resolution
ESCO
#solve problems
ESCO
#self-reflection
ESCO
#think critically
ESCO
#problem solve
ESCO
#defuse conflict
Activities: 2
Started: 5
Completed playlist: 0
Time to complete: 3 hours
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Organisers

Thessaloniki city of learning
Badgecraft hosts this platform and develops it together with leading educational organisations. The European Union's programme Erasmus+ granted co-funding for building the first version of this platform. Contact support@badgecraft.eu.
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Co-funded by the Erasmus+ programme of the European Union
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