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Know your customer
Thessalonikis 5, Aglantzia, Cyprus
Know your customer
Thessalonikis 5, Aglantzia, Cyprus
Content
It is time to empathize with others and thus develop alternative perspectives. The goal of this training session is to put you in the shoes of another person – in this case, your potential customer – in order to better adjust your idea (or its strategic marketing) to your target group.
After this training session, you will:
- Analyse a potential customer and write down what he/she hears, see, says, thinks and feels.
- Focus on what the customer perceives = the customer perspective
- Create a personalised image of your clientele.
Resources
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Know your customer Get this badge
Earner of this badge participated in the Entrepreneurship Lab training session on Empathy Map as part of the DARE - Day One Alliance for Employment project. The aim of this training session was to learn how to empathize with potential customers.
This badge is the digitally verified micro-credential that you:
- understand what an Empathy Map is;
- learned how to create an Empathy Map;
- are able to give reasons for your decisions
The expert team from SEAL CYPRUS delivered this training session.
The project is funded by Iceland, Liechtenstein and Norway through the EEA and Norway Grants Fund for Youth Employment.
Tasks
Task no.1
Issued by organiser or scanning QR code
Participate actively in the training session and receive your badge after the activity
Location
Thessalonikis 5, Aglantzia, Cyprus
Skills
ESCO
#market analysis
ESCO
#empathise
ESCO
#empathise with groups
ESCO
#empathise with others
ESCO
#customer segmentation
Organisers
SEAL CYPRUS
Awero not-for-profit organisation manages this platform and develops it together with leading educational organisations. The European Union's programme Erasmus+ granted co-funding for building the first version of this platform. Contact support@awero.org.
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